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Privacy Policy

Last updated: 14.09.2025

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Aussi Removal & Delivery (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, phone number, email address, and address when you request a quote or booking.

  • Service details: information related to your move (locations, dates, type of items).

  • Payment information: if payments are made via credit card (processed securely via third-party providers).

  • Website usage data: collected through cookies, Google Analytics, and similar tools to improve your browsing experience.

2. How We Use Your Information

We use your personal information to:

  • Provide quotes, bookings, and removal services.

  • Communicate with you about your move or enquiry.

  • Process payments securely.

  • Improve our website and services by analysing usage data.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Service providers such as payment processors, website hosting (Wix), or communication tools (e.g. WhatsApp).

  • Analytics providers (Google Analytics, Facebook) for site performance and marketing.

  • Legal authorities where required by law.

4. Cookies & Tracking

Our website uses cookies to:

  • Ensure site functionality.

  • Analyse website traffic (Google Analytics).

  • Provide quick contact options (WhatsApp, social media buttons).

You can disable cookies in your browser settings, but some features may not function properly. For more details, see our [Cookie Policy].

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Access & Correction

You have the right to request access to the personal information we hold about you, and to ask for corrections if it is inaccurate or outdated. Please contact us using the details below.

7. Retention of Data

We only keep your personal information as long as it is necessary to provide our services and comply with legal obligations.

8. International Transfers

As our website is hosted on Wix (Israel/US-based), your information may be stored outside Australia. We ensure that appropriate safeguards are in place.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access, correct, or delete your data, please contact us:

📧 info@aussiremoval.com.au
📞 0490 120 400
📍 Joondalup, Perth WA

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